Q1: What makes the "Pure Suction" technology better than traditional sweepers?
A: Traditional sweepers rely on brushes that can stir up dust, creating secondary pollution. Our Pure Suction technology uses a high-powered 5000W brushless fan to create a vacuum effect. It lifts fine dust, sand, and heavy debris directly into the hopper without leaving a dust cloud, making it perfect for high-standard clean zones.
Q2: How long does the battery last on a single charge?
A: The Uzen-Y4C is equipped with a high-capacity 60V 300Ah Lithium battery. It provides 3 to 5 hours of continuous operation, depending on the terrain and suction intensity. The Lithium technology ensures the power remains consistent throughout the entire working cycle.
Q3: Can it handle steep ramps in underground parking lots?
A: Yes. The Uzen-Y4C is designed with a powerful 3000W traction motor and high-torque controller, providing a gradeability of ≤25°. It can easily enter and exit steep ramps in multi-level parking garages and hilly areas.
Q4: How do I dispose of the waste once the hopper is full?
A: The machine features an automated high-dump system. With a maximum dumping height of 2750mm (approx. 9 feet), you can discharge the 880L of waste directly into standard garbage trucks or large industrial waste bins without any manual lifting.
Q5: Is it effective for cleaning stubborn mud or oil stains?
A: Yes. While the brushes handle loose debris, the Y4C also features an integrated 1500W high-pressure water system. The 10m handheld water gun allows operators to wash away stubborn stains and deep-clean curbs or corners manually.
Q6: Is the maintenance complicated?
A: Not at all. We use brushless DC motors for both suction and traction, which have fewer wearing parts and a much longer lifespan. The Lithium battery is maintenance-free (no water refilling required), and the machine comes with a portable intelligent charger for easy management.
Q7: What is the lead time for international orders?
A: Generally, our standard production lead time is 15 to 25 days after order confirmation. Shipping times vary depending on your location, but we work with global logistics partners to ensure timely delivery via sea freight.
Q8: Can the machine be used in rainy weather?
A: The Uzen-Y4C is designed for outdoor durability. The operator cabin is fully enclosed for protection, and the electrical components are rated for standard outdoor conditions. However, for maximum longevity, we recommend avoiding operation in extreme torrential rain or floods.
Q9: Do you provide spare parts and after-sales support for overseas customers?
A: Absolutely. We provide a full list of wearable parts (like brushes and seals) that can be shipped with your order. We also offer remote technical support via video call and provide detailed English manuals and maintenance guides.
Q10: Does it require a special license to drive?
A: In most regions, because it is a low-speed electric utility vehicle (max 25 km/h), it does not require a standard driver's license for use on private property (factories, parks, campuses). For use on public roads, please check your local municipal regulations.
